How to Send a Message to Candidates

Why does it matter?

As an employer partner in the RiseKit community, you may find the need to use different ways to communicate with candidates. Once a candidate has marked themselves as interested in one of your open positions, you have the ability to start a chat with them. This can often be a simpler and more effective way to communicate with candidates.

Navigation

To start a message with a candidate do the following

Login to your RiseKit account at Staff Portal
At the left of the screen you will see Home, Chat, Candidates, Job, and Integrations. Select Job*


Open the job you would like to review candidates for and click Interested Candidates, which will open a list of all candidates who have marked themselves as interested in this position. Click on the name of the candidate you would like to message. This will bring up a screen that allows you to Send Message or View Resume. Select Send Message



You will be directed to the Chat Screen where you can message the candidate and have a conversation with them.

Navigation

To reply to or access existing chat messages
Login to your RiseKit account at Staff Portal
At the left of the screen you will see Home, Chat, Candidates, Job, and Integrations. Select Chat*
This will bring up a list of all chat messages. Locate the message you want to continue and begin typing.

Updated on: 14/02/2023