How to Leverage RiseKit to Engage Your Program Participants

Why does it matter?

One of the biggest challenges any workforce program faces is drop-off from program participants. You've know the story. They come in excited, then after a few days of interviews, documents, applications, and classes, they disappear. Their success - and yours - depends on the ability to keep people engaged, encouraged, and empowered.

RiseKit was built to help you stay connected to your community. We have found that when nonprofits follow up with participants within 24 hours of an inquiry or interaction, participants follow through on the actions that lead to success. RiseKit makes that connection easy.

How do I do it?

Engagement with participants on RiseKit can happen in three ways:
Text Messaging & Email Notifications
Pathway Guidance
Resource Sharing.

Text Messaging & Email Notifications:
The most essential engagement happens through simple conversation. RiseKit enables one-on-one texting and mass messaging from one central platform. No more hopping from phone to email to case management software back to the phone. To learn more, check out this article.

Pathway Guidance:
Participants often drop out because - let’s face it - intake and programming requirements can be cumbersome, complicated, and confusing. We can’t take away your reporting requirements, but we can help streamline the process. By building a pathway for your program into your RiseKit experience, you give your participants clarity and a sense of empowerment. To learn more about creating custom pathways, check out this link.

Resource Sharing:
Program participants feel engaged when they can hold onto practical solutions that your organization shares with them. RiseKit allows you to build a database of support services, training programs, job opportunities, and events in your account, which you can send to their phones with just a couple of clicks. To learn more, check out this article.

Updated on: 14/02/2023