How to Sign Up for and Use Mobile Alerts as a Staff Member
How to Sign up for Mobile Alerts
Why does it matter?
We know workforce program staff are constantly on the move, and sometimes you can't always be glued to your computer waiting for updates from RiseKit. Mobile alerts will be your new best friend in staying connected with job seekers, even when you're on the move.
Stay in the Loop: Sign up for mobile alerts, and you'll receive text message notifications whenever a job seeker sends you a message or when you're assigned to a new job seeker. No more FOMO (Fear of Missing Out) on important updates!
Instant Connection: With mobile alerts, you can respond to job seekers right from your phone. No need to rush back to your desk – chat back right away and keep the conversation flowing effortlessly.
Navigation
To set up mobile alerts do the following
Stay Connected on the Go: Login to your RiseKit account at Staff Portal FROM YOUR CELL PHONE
Navigate with Ease: At the top of the page click the three lines
Personalize your Profile: Select Profile to update your contact info
Never miss a Beat: Add your cell phone number and click Submit. Now you're all set to receive those mobile alerts.
Wrap it Up: Sign out when you are done by clicking the three lines and selecting Sign Out
You are now signed up for text alerts!
To Use Mobile Alerts
When you're assigned a new job seeker or receive a new message, your phone will buzz with excitement – it's time for action!
Quick Access: Tap on the link in the text message to dive straight into RiseKit on your mobile phone.
Bonus Tip: You'll land directly in the Conversation section, ready to engage like a pro!
Stay on top of It: Your new message will be right at the top of your inbox.
Time to Reply: Reply to the message right from your phone. Need to provide extra support, like sprucing up a job seeker's resume or sharing a helpful resource? No worries! If necessary, log in to RiseKit on your computer to handle those extra tasks.
Wrap it Up: Don't forget to sign out when you are done by clicking the three lines and selecting Sign Out
Updated on: 19/03/2024
Thank you!